Best 17 UX Design Agencies in London
Finding a UX design agency in London you can trust your project with is the goal a lot of businesses aim to achieve. Using our list of 17 UX agencies in London, you can embark on a searching journey to choose the most suitable candidate for you.
We analyzed what constitutes a worthy UX agency in London, selecting candidates based on their experience, qualifications, services, reputation, and much more. You will also learn valuable advice to opt for the most high-quality user experience design out of the presented choices.
The listed providers are considered to be leading UX design agencies in London and will have you covered for any project idea. If you are searching for a reliable firm that can take your business to the next level, get in touch with Limeup and schedule a consultation to discuss your needs.
List of UX design agencies in London
Limeup
Limeup is a leading design agency located in London bringing over 10 years of experience to the table. We deliver world-class solutions by partnering with startups and enterprises worldwide.
Our skilled agency provides full-cycle UX design services that include user experience research, UI UX design, UX audit, web development, and mobile development.
How we work with our partners:
- Each solution is tailored to the needs and goals of the client.
- We base design decisions on deep research and analysis of the market.
- Our experts focus on creating user-centered designs that meet expectations.
- Agile approach minimizes iterations and saves costs.
- We provide regular updates and demos at every stage of the process.
Our team of 65 world-class UX design and research specialists brings decades of collective experience to the table to help our clients find a competitive place on the market. Some of our partnerships include Simon-Kucher, Vodafone, Connect44, PKV, Apontis Pharma, and more.
Since our foundation in 2015, we have been recognized as one of the go-to design providers by multiple awards. Our solutions bring actionable results to the businesses that join forces with us. You can check out the impact of our work in our portfolio.
If you are in search of the best UX agency in London, be sure to contact us. We will schedule a preliminary meeting and discuss how we can help realize your vision that will take your business to the next level.
LION+MASON
LION+MASON was founded in 2016 with a goal to create meaningful experiences so businesses can leverage effective product design. The company primarily collaborates with small and medium-sized B2B and B2C businesses across a variety of industries.
The services of LION+MASON, which start at £80/hr, cover the entire spectrum of the design process, from the initial stages of ideation and user research to prototyping and UI UX design. One unique offering of the company that sets it apart from the rest is AI experience design, which enables businesses to stay ahead of the competition with innovative technologies.
This UK agency is no stranger to collaborating with big names, having provided design services for clients like Harley Davidson, Johnson & Johnson, Little Journey, and Cambridge University Press.
Creative Navy
Creative Navy believes in a strategic approach to design above else. Their blend of UX researchers, strategists, and designers work hard to find the perfect balance between aesthetic visuals and pleasant user experiences.
Clients that turn to this UX design agency in London can expect top-notch services that include user experience design, MVP design, web design, user testing, interactive prototypes, development support, and much more. The abundance of choices from this UK company comes at a reasonable price of £80/hr.
Creative Navy has experience in designing for a multitude of industries, as showcased by their portfolio. Some of their notable collaborations include Akrivia Health, COX Marine, and MSolutions, to name a few.
Super User Studio
Super User Studio has been aiding businesses in creating profound B2B SaaS product designs since its establishment in 2008 and has been mainly working with enterprise partners. Their approach to scalability and ease of implementation powered many businesses to achieve noteworthy success over the years.
This is one of the best UX design agencies in London that operates on data-driven decisions, conducting thorough user research before any design work. With prices starting at £100/hr, Super User Studio offers services like strategic road mapping, UI UX design, design systems, consultancy, and web design services.
The company claims to have brought their software partners over £800,000 in value as a result of their collaborations. Indeed, behind such staggering numbers hide partnerships with brands like Capita, Cloud8, Thomsons Online Benefits, etc.
Zero To Design
Design thinking is the main principle at the heart of Zero To Design. While being the youngest company on our list with the foundation year of 2021, they have already amassed recognition through a few awards for their achievements.
Working predominantly with startups and scale-ups, they offer end-to-end UI UX design and product design services at a competitive price, starting at £40 per hour. On top of that, Zero To Design provides options to collaborate with specialists at any level and on a part-time or full-time basis for different price points so that clients are not limited to only one choice.
Among their portfolio of works are projects for brands like WiredScore, Pipt, Neucruit, and a few others.
Neurotic
Neurotic is a firm that is most well known for its psychological approach to designing meaningful user experiences. Their UX designers possess insights into a number of different niches and focus on partnerships with small to medium businesses to help them find the right footing.
Although the company is based in London, clients from all around the world reach out to them for assistance. Neurotic’s services go beyond exceptional UI UX design but also include web development and consultancy, with prices beginning at £40 on an hourly basis.
The portfolio of this agency is quite extensive, covering a variety of projects with design works containing Thee Curious Traveller, Band Barracks, Origin, and more.
Browser London
With a strong focus on research-backed design, Browser London is one of the state-of-the-art companies with its team based in London and Barcelona. Since its foundation in 2008 the firm has delviered numerous projects based on a strategic UX approach that makes businesses receive more impact.
Setting research, ideation and UX/UI design as core values, Browser London cooperates with forward-looking brands to bring together valuable digital products with relentless focus on user experience that allows its customers to receive user-first design. The company stays people-first to help its team make better decisions within projects.
The firm is not only highly experienced in delivering top-notch services but also is proud to carry out its environment policy — partnering with Ecologi, the team reduces its carbon footprint.
SeekThem
Representing another newcomer in the UX design industry, SeekThem is an ambitious team of professionals that strive to help businesses stand out in the digital crowd. As the company itself puts it, they focus on carefully listening to the desires of their clients and leveraging their insights to produce the best possible result.
SeekThem demonstrates a substantial area of knowledge, designing solutions for businesses across many industries, like healthcare, real estate, non-profit, and much more. With an affordable pricing of £40 an hour, the London-based agency lists available services like user interface and user experience design, branding strategy, custom development, etc.
Within their selected case studies, they outline prosperous collaborations with brands such as Hubco Global and Doffay Car Rentals. Other cases can be reviewed on the company’s website.
Catch
Catch employs some of the most prominent UX designers in London when it comes to digital transformation. The team takes time to paint the whole picture of the client’s requirements and expectations and utilizes user-centered design thinking to resonate with the audiences.
Partners of the company can reap the benefits of industry-leading services at a price of £80/hr. These include user research, rapid prototyping, UI and UX design, as well as performance audits and conversion rate optimisation.
Catch is not afraid to tackle projects for both market giants and small businesses, working in sectors like education, travel, not-for-profit, etc. Since the agency opened its doors in 2007, they have secured collaborations with the University of Salford, YOTEL, Swiss Life, and others.
Together
Together employs a digital-first approach when it comes to bridging the gap between companies and their customers. They believe that experience design is not only about a compelling journey through the website but also a storytelling mechanism that tells users what the brand is all about.
At an affordable price of £40/hr, Together offers holistic services that include UX design, UI design, prototyping, brand integration, content strategy, and a few other offerings. Calling themselves a Swiss army knife of an agency, they exclusively work with clients that are in tech.
Speaking of clients, from the year 2014, when they entered the market, they have successfully collaborated with multiple dozens of unique brands. These include Mosaic, Zipline, AWS, Kaizen, and the list goes on.
Heer Digital
At the core of values of Heer Digital lie simplicity, creativity, and humanity. This motto helps them nurture authentic, enjoyable, and time-optimal collaborations with their clients. Indeed, we can say the implementation of this approach works for them as the company has been a strong presence on the market since 2012.
The majority of their clientele are small and medium-sized businesses, but they are ready to assist startups as well. Heer Digital’s team are skilled UX and UI designers, as well as web developers and content strategists. One of their specialties is designing digital experiences for e-commerce platforms. As for pricing, it starts at an hourly rate of £40.
A few of the industries Heer Digital possesses knowledge of are consumer goods, finance, and clean technology. Clients can recognize names from some of their recent work with Vintage Jane, St Dalfour, Matcha Dao, etc.
Studio Graphene
Studio Graphene is headquartered in London, United Kingdom offering to build projects with emerging technologies. Their core capabilities include strategy, user experience design and enterprise software development. The team comprises more than 130 professionals ready to help customers solve their digital transformation challenges.
Studio Graphene implements a human-centric approach to building digital designs. They devote a lot of attention to creating intuitive and accessible products that are meeting the expectations of the users.
The industry focus of Studio Graphene lies in business services, consumer products and services, financial services, education, as well as hospitality. The company’s famous clients include Coca-Cola, Frolo, Canopy, Harth, Nesta, Diageo and others.
Series Eight
Concluding our list of UX design agencies in London is Series Eight — a digital agency that yields the knowledge of the internet inside out and knows what people truly want. As the firm puts it, their team understands what gets users to keep scrolling and engaging because they are adamant internet enthusiasts as well.
Clients can take advantage of this unique Series Eight’s expertise at the price of £80/hr. In exchange, they provide consistent UX/UI services, user research, graphic design, brand identity, and even custom web development. Luckily, businesses of any size can turn to them for help.
The display of this agency’s number of collaborations is impressive. At the top of their work are projects for Alkeme, Peregrine, and Smile Makers.
23rd
Being digital superheroes and one of the 5.0 Clutch-rated companies, 23rd is delivering IT solutions that are finely tuned and user-centric. Its work approach is all about collaboration — they are driven by the client’s needs and expectations, and it delivers transformative UX design across the company’s touchpoints.
As a special operation team, the firm is able to redesign an existing solution or develop a brand new one from scratch and implement cutting-edge UX design practices. Within this service you are also able to receive UX design consulting, product strategy consulting, UX auditing.
The company started its journey in 2019 as a UI/UX agency and it strives to deliver related services handling any challenges about your solution creation. The firm also cooperates with startups and established large enterprises supporting brands in the product implementing process.
Method
Since its foundation year of 1999 Method has been rapidly growing into one of the leading companies which way led to the creation of digital experiences that have an impact on users and businesses overall. It supports all sizes of companies in creating valuable UX design solutions.
Under the service of Experience Design you are able to receive engaging and intuitive digital solutions setting collaboration as a paramount value. Implementing Agile and Lean methodologies, Method sticks to a structured work approach creating user-friendly design for your solutions.
What makes it stand out among the competitors? — human-centered design and experiences with a deep understanding of what is needed to be solved in an elegant and valuable way.
Format–3
The company is laser-focused when it comes to UX design, being an innovation partner with a diverse and top-tier team of designers and other tech specialists. Being obsessed with its work and everything they are doing related to the design industry, Format–3 is a team of true entrepreneurs with collective energy.
With this firm, customers are able to rethink their solutions and decide on further project steps that will bring their odeas into reality. For example, one of the recent case studies is related to StreamLayer — and Format–3 helped them streamline work processes, optimize squad setups and much more.
With a client-centric approach that makes it stand out of the crowd Format–3 is one of the newest companies on the market that opened its doors in 2023 and has already gained recognition on the market.
Applica
Top-ranked company with all the needed resources for delivering UX design-related services for companies in the UK and worldwide. Since its foundation in 2021, Applica has been providing comprehensive partnerships and winning UI/UX using analytics and competitive research.
Thereby customers can arm themselves with in-depth insights about their end-users’ needs and requirements and present a design that will be intuitive and cover their pain points simultaneously. As it’s being said on the website, Applica is a full-cycle mobile application partner so you are able to receive comprehensive services.
Its primary mission is to become the top-first partner for mobile growth in the world, and they are achieving this goal, winning more and more customers.
Which agency is the best for UX design in London?
Being one of the best UX design agencies in London means being accomplished in nearly every aspect that makes a service provider. Of course, perfection is an unachievable standard but putting effort into improvement and growth is what separates an average vendor from industry-leading. Here are some of the characteristics of a truly standout agency:
Features of the best companies.
- Competent in a variety of services. A full-service company must be proficient at every service related to user experience design. When a client reaches out to them for a comprehensive UX project, there should be no dissimilarity in the quality of services, from user research and wireframing to prototyping and information architecture.
- Employs a design thinking approach. This is a methodology that places the user at the center and allows designers to step into their shoes to understand their pain points and how to solve them. Established UX design agencies always operate on the principle of being user-focused to deliver experiences that will resonate with real people.
- Keeps a hand on the pulse for current trends. Creativity is one of the primary skills in the toolbox of a designer. Staying on top of the latest trends enables specialists to come up with outside-the-box solutions and nurture innovation within every new project they take.
- Fosters an honest and respectful work environment. The qualifications of UX agencies don’t end with hard skills but extend to soft skills as well. Honest and streamlined communication with the client fosters a trusting environment. Being able to take criticism is also an indicator of mature leadership that isn’t afraid of challenges.
Although such criteria can be viewed as more subjective, a company that holds these values can be a productive partner and warrant an enjoyable collaboration experience.
Comparing UX agencies in London
Just like no two projects are the same there are no two agencies that apply the same approach to their design processes. Hence why you as a client should be well-equipped to be able to compare several companies on different qualities. Let’s take a closer look at some of the most impactful ones.
Comparing UX agencies in London.
Functionality vs aesthetics
Any London UX agency should not be compromising one over the other when handling a project. However you can come across providers that believe functionality plays a bigger role in the perception of a user when it comes to the overall experience.
But user experience is not just about how enjoyable the navigation or the layout of the product is since the visual aesthetic is a major criteria of satisfaction as well. So it is best to maintain a balance between the two when opting for a firm.
Innovation vs strategy
This point will undoubtedly depend on what kind of project you are looking to bring to life. Some of the top UX agencies in London are heavily devoted to sticking to tried-and-true strategies which prove to be successful during partnerships with various clients.
On the descriptions of others you may find that they are believers of innovation and bringing something new to each project they take on. Both can be a good option based on your unique requirements and industry demands.
Speed vs quality
The speed of delivering a project does not necessarily define the best UX design agencies as it can be a detrimental area in some instances. If your project requires careful research and thorough iterations you should elect firms that don’t immediately jump into designing your idea.
Although it should be noted that agencies which efficiently put out deliverables are not automatically compromising on quality. However firms that take their time to understand the goals and expectations for the project to put out the best possible quality result can be more preferable.
5 questions to ask a UX agency in London before collaboration
A consultation with an agency feels almost like an interview. To get the right answers, you need to ask relevant questions. For businesses that search for a company for the first time, it may not be as obvious what information you should try to gauge. Below, you can view 5 questions to ask a provider to give yourself some prep time.
How to choose UX agency.
1. Do they have experience designing similar projects?
It is always a better choice to pick top UX design agencies that have a previous experience designing projects that resemble yours. This can include projects in the same niche, offering similar services, conducting alike processes, and so on.
2. What will the collaboration process look like?
Asking about the collaboration process can help you get the sense of how they approach client relationships. Get to know how often they will communicate with you, during which stages they will keep you updated, what messenger and project management tools they will use, etc.
3. Do they have enough specialists to cover my project needs?
If your project requires extensive work that covers multiple UX processes, it will be best to choose user experience design agencies with a larger in-house team. In some cases, smaller agencies may not be capable to allocate every single specialist with relevant experience to deliver the best possible result.
4. How will they estimate the timeline and budget for my project?
The time and cost to complete the project are undeniably major criterias to base your choices on. Ask them about which aspects will define the price and to give you an estimated quote. In addition, get to the bottom of how they will plan the timeline of the project, specifying the times required to complete each phase.
5. Can they show any impact their work had on previous projects?
Every one of the UX design agencies in London that calls themselves a first-rate provider has brought their clients measurable success after the collaboration concluded. So, to give yourself some perspective on what the potential partnership can give your business, question them about the impact of their work and the quantifiable results after a certain period of time.
The cost of partnering with a user experience design agency
Unfortunately, there is no one-size-fits-all approach regarding how much a UX design project will cost. After all, it is evident that no two projects are the same. Therefore, most vendors take the path of formulating custom quotes on the price of work.
Factors of price formation.
When partnering with a UX designer in London, the service providers look at several fundamental factors that consequently determine a payment fee from the client. You should also keep in mind that some agencies prefer to charge on a per hour basis, while others favor a fixed-price model, calculating the cost of the entire project from start to finish.
We highly recommend getting in touch with a design provider to discuss the budget for your project, as it is the only way to obtain an accurate quote. In any case, let’s examine the conditioning factors of price formation more closely.
The complexity and scope of work.
Above all else, any given UX design agency looks at the project scope to figure out how much it can potentially cost. An initial assessment of price can be conducted during the first few consultations with the company where you, as the client, will lay out the details and requirements for your idea.
This will allow the team to evaluate the complexity of the design, the number of features needed, and an approximate timeline for the job. Based on that, a company’s business analyst will then provide you with a price estimation.
Experience level of design specialists and a number of experts on the project.
Speaking in general, a design organization may have specialists on board that differ in their level of experience. So, if you want a more seasoned UX designer to handle your project, it may end up costing more as you will be paying for a higher level of expertise. On the contrary, working with a less experienced professional can definitely be more affordable but this option carries its own set of disadvantages.
Besides this aspect, your specific vision for the project may require experts of different qualifications to deliver a wholesome result. For example, on top of needing user experience designers, you might need assistance from UX researchers, UI designers, etc.
Additional services.
Lastly, the final element that is likely to affect the price point is whether you will necessitate any additional services. As a client, you can review case studies provided by the UX design agencies’ website and it will break down the project into many nuances. Expect that it could also contain more than just UX work.
Since agencies often offer full-cycle services, it can be a wise decision to outsource everything you may need for the project from one place. This could be branding, digital strategy, development, testing, maintenance, and more. Subsequently, the total quote will contain fees for supplementary services.
Searching for a reliable UX design agency in London?
Businesses that understand the significance of providing a first-class user experience in a fast-paced digital world can get ahead of the competition. However, reaping these benefits is impossible without a reliable design partner by your side. Looking at the available options on the market of service providers paints a picture of a landscape that is hard to navigate. Hopefully, with our list, you can accelerate this process by a margin.
If you are in search for a standout UX design company, then consider reaching out to Limeup. We will plan a consultation where our experts will be able to walk you through the next steps and discuss how to achieve the most suitable solution for your business.