Top 35 UX Design Agencies in London in 2023
Choosing the right UX design agency is a difficult and time-consuming task in 2023. Having 10+ years expertise in user experience, we handpicked 35 reliable UX agencies based in London that are worth paying attention to.
Nevertheless, with a plethora of choices to select from, it can be perplexing to determine which UX design agencies in London genuinely stand out from the throng. Therefore, we have gone the extra mile to compile an exhaustive list of the leading UX agencies, each possessing a distinct set of strengths and capabilities.
By choosing the right UK-based UX agency, the UI/UX designers, user researchers, and UX consultants save your investments by creating a competitive, progressive, and valuable user experience and user interface design in time.
To help you find the best one among 1,100+ options, the Limeup experts prepared this article. Today, we will go through the top UX design agencies in London. We chose these agencies based on the highest client satisfaction rate, optimal pricing, and a supreme level of expertise.
For each agency, our UX experts covered the following points:
- Headquarters
- Key services
- Hourly rate
- Minimum project budget
- Team size
- Year founded
- Contact information
Our comprehensive list of leading agencies includes some of the highest client satisfaction rates, a good price/quality ratio, and a supreme level of expertise.
For each UI UX design agency, you can find a brief description mentioning key facts and its services that would give you all the necessary information to make an informed decision for covering all your design needs.
Thus, without further ado, let us plunge into our comprehensive list of the crème de la crème of UX design agencies.
35 leading UX design agencies in London
Top UX design agency for startups and scale-ups
Limeup
Headquarters: London, UK
Key services: UX/UI design, user experience research, UX audit, custom software development
Hourly rate: £40 – £80
Minimum project budget: £10,000+
Team size: 10 – 49
Year founded: 2015
Phone: +447700182244
Email: [email protected]
Description: Limeup is an award-winning UX design agency based in London that provides high-standard and trendy user experience solutions globally. With 93% of senior and middle-level UX designers and UX researchers, they have earned a 5/5 satisfaction rate on Clutch and GoodFirms and have become one of the top fastest-growing top UX agencies in the world.
Have inspiring experience in domains like:
- Healthcare (hospital management, health evaluation platforms, sports, and wellness applications);
- Fintech (investment banking solutions, trading platforms, digital wallets, custom mobile apps);
- Real Estate (property management, custom CRMs, booking, and home valuation systems);
- iGaming (online casino platforms, betting solutions, gaming applications);
- Edtech (educational, knowledge-sharing platforms, e-learning apps);
- Web3 & Blockchain (NFT collection solutions, blockchain-based marketplaces, custom digital gamification).
If you’re looking for a reliable UI UX design agency, contact Limeup. Their user experience and user research experts are ready to assist you with any custom platform, website, and mobile application design and research to create world-class solutions.
Reach out to Limeup team and discuss any UX design challenges you might have.
For each partner, they provide a well-structured step-by-step plan of idea realization, so everything will be clear, understandable, and under the client’s control. First of all, the Limeup team collects all business requirements, analyzes competitors, do market and UX research to solve user pains and bring value to future customers.
Then the experts aim to create a clickable prototype to look at the whole product’s picture with all screen transitions and make user flow changes in an earlier stage that saves the client’s budget and time.
After the wireframing stage, the UI UX design agency provides several suitable and modern UI design styles to choose from and, after confirming, starts creating the interface. All iteration weekly confirms with the client’s side to help be always up to date and gets predictable results in the end.
If you’re interested to see examples, you can check their previous works.
Additionally, the UX company in London has a senior in-house design team of software engineers and is well-informed about the full cycle of product development and delivery processes. It helps user experience experts organize all designs in a proper way and provide complex development support, as well as create solutions from scratch.
If you are searching for a reliable UX design company, they’d be happy to help. Reach out to Limeup, discuss your business goals, and get a step-by-step UI UX design plan for the realization of your future world-class product for the digital age.
Top UX agencies for legacy design modernization
LION+MASON
Headquarters: London, UK
Key services: UX/UI design, product design, web design
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 2 – 9
Year founded: 2016
Phone: +442037406260
Description: Apart from building user experience and creating innovative products, LION+MASON can help you with digital transformation and optimisation.
They are among the UX agencies in London that work with businesses of any size. From small local startups to international enterprises — anyone can refer to LION+MASON and get quality assistance.
Many recognised companies, including Johnson & Johnson, Cambridge University Press, Little Journey, and Zurich, have been the clients of LION+MASON. The UX agency’s focus areas are consumer products and services, financial services, as well as healthcare.
Creative Navy
Headquarters: London, UK
Key services: user experience and user interface design
Hourly rate: £85 – £125
Minimum project budget: £4,100+
Team size: 10 – 49
Year founded: 2010
Phone: +447966528365
Description: According to their official website, Creative Navy has been on the list of the top 10 global UX design agencies from 2017 to 2023. This design provider uses insights from cognitive science to offer an unforgettable and pleasant user experience.
Creative Navy works under the dedicated team business model and can help you with product design, user research, user interface design, and prototyping.
Among their clients, there are a lot of famous names you likely heard about. To name a few, these are Philips, Discovery Channel, Socar, Jaguar, Bosch, and others. In total, the agency worked with more than 270 customers from 35+ countries.
Super User Studio
Headquarters: London, UK
Key services: UX/UI design, user research
Hourly rate: £125 – £165
Minimum project budget: £21,000+
Team size: 2 – 9
Year founded: 2008
Phone: +442035070462
Description: Super User Studio is one of the top UX design firms in London that employs UI/UX designers, UX researchers, and strategists, offering B2B services. Their mission is to turn digital interactions into next-gen experiences by enhancing legacy SaaS systems.
The agency presents its services in the form of packages. There are 6 starter service packages to choose from.
For example, you can start with the “discovery and insight” package to study the market and build the right product or choose the “product vision accelerator” to create, test, and validate a product prototype.
Zero To Design
Headquarters: London, UK
Key services: UX/UI design, web design
Hourly rate: £45 – £85
Minimum project budget: £8,400+
Team size: 2 – 9
Year founded: 2021
Phone: +447500056769
Description: Zero to Design is a young UX design firm founded in 2021. They offer end-to-end product design services for scale-ups and SMEs. You can hire UX designers from Zero To Design for part-time or full-time work.
When designing products, Zero To Design implements a so-called duo model. It involves the cooperation of a senior design manager and a product designer. Together, the two experts help clients generate and improve product ideas, execute projects in the shortest terms, and make a long-term impact on the market.
Neurotic
Headquarters: London, UK
Key services: UX/UI design, web design, web development, software development
Hourly rate: £45 – £85
Minimum project budget: £840+
Team size: 10 – 49
Year founded: 2018
Phone: +447464236371
Description: Neurotic is on the list of the leading UX design companies in London as a provider that implements a very uncommon approach to design services. As stated on their site, Neurotic takes insights from psychology and implements them in building memorable and pleasant user experiences. This is the idea behind their name as well.
Besides UX design services, the team specializes in Node.JS, React, and Ruby on Rails software development.
Interestingly, many of Neurotic’s clients partner with the company as advisors focusing on specific industries or niches. Cross-industry insights help their UX designers meet client expectations and earn the trust of many recognized companies, including UtilityX, Origin, UX Network, and others.
Top UX agencies with branding expertise
SeekThem
Headquarters: London, UK
Key services: UX/UI design, user research, branding, graphic design, logo creation, web design
Hourly rate: £25 – £45
Minimum project budget: £4,100+
Team size: 2 – 9
Year founded: 2021
Phone: +917048895144
Description: SeekThem is one of the digital experiences and UX design companies in London that quickly helps businesses bring their creative ideas to business value. They offer design and branding services, create logos and engaging ads, and assist businesses in building appealing looks for their sites and apps.
The branding firm offers an interesting cooperation business model – you can purchase an unlimited design subscription at £1,800 monthly. Under this model, you strengthen your team with skilled designers and get on-demand services whenever needed.
Namely, the model will be convenient if you need to create designs for your social media pages daily or regularly design landing pages as well as one-pagers.
Neverbland
Headquarters: London, UK
Key services: UX/UI design, custom software development, web design, web development, branding, logo creation
Hourly rate: £85 – £125
Minimum project budget: £41,500+
Team size: 10 – 49
Year founded: 2005
Phone: +442076130901
Description: Neverbland has existed for more than 15 years. Their in-house design team is passionate about turning client ideas into performant and intuitive digital products. Neverbland employs UX designers, web developers, user interface designers, and marketers that use marketing technology and works with start-ups, blue chips, scale-ups, as well as agencies.
The agency can help you with UX research, UX audit, persona development, and user flow mapping used to create the right solution to client pains.
They also build information architecture, do wireframing and prototyping, and can conduct usability testing for your ready-made product.
Cojo
Headquarters: London, UK
Key services: UX/UI design, user research, web design, branding, digital marketing
Hourly rate: £85 – £125
Minimum project budget: £4,100+
Team size: 2 – 9
Year founded: 2018
Phone: +447958366405
Description: Cojo is one of the digital experiences UX UI designers based in London that offers custom research services, develops digital strategies, and builds product designs. The agency has existed for only 5 years but employs designers who collectively have more than 30 years of experience.
Cojo worked with several famous clients from worldwide, including Santander, L’Oréal, PwC, Nuffield Health, and others. Though, 70% of their customers are small-size businesses, as per Clutch.
As stated on their website, some of the applications designed by Cojo were featured on App Store and won international awards.
LoveGunn
Headquarters: London, UK
Key services: UX/UI design, branding, graphic design, packaging design, digital marketing, print design, web design
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 10 – 49
Year founded: 2017
Phone: +442070426311
Description: LoveGunn is one of the award-winning UX agencies in London that helps businesses turn clients into fans.
The agency leverages design capacity and storytelling to take you closer to your target audience. They also make creative solutions with print designs (photography, illustration), animations, marketing technology, and packaging designs.
LoveGunn offers 3 types of services: discovery, strategic, or creative assistance that helps businesses set the emotional connection with their audience.
They worked with big companies like Chelsea Football Club, Jealous Sweets, Electric House, Jungle Creations, Iconic Labs, and others.
Top UX design agencies for eCommerce
Fourmeta
Headquarters: London, UK
Key services: UX/UI design, e-commerce development, web development
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 50 – 249
Year founded: 2017
Phone: +447873677326
Description: Fourmeta is on the list of the UX design companies in London that partner with Shopify Plus and can help you build e-commerce stores.
According to Clutch, 80% of the agency’s service line is devoted to e-commerce development and design. Apart from this, the company has expertise in user research, headless development, user interface design, project discovery, and other UX design services.
Their user experience design process consists of 5 steps: product audit, UX research, information architecture, UI design, and copywriting. Fourmeta will study your project idea first, investigate your target audience, and then move to build UX and UI.
Propeller
Headquarters: London, UK
Key services: UX/UI design, web development, e-commerce development, digital marketing, conversion optimisation, web design
Hourly rate: £85 – £125
Minimum project budget: £21,000+
Team size: 50 – 249
Year founded: 2000
Phone: +442078362736
Description: Propeller is one of the UX agencies that creates designs and helps e-commerce businesses grow. They implement a mobile-first strategy to design and development.
The UX design team has been on the market for more than 20 years. They can help you conduct site audits, create wireframes, and map user journeys.
Their strategy for UX development involves building a strong identity through social media and facilitating your business offer with user-centric design.
The company works with Shopify and Shopify Plus stores and can integrate your e-commerce store with well-known CMSs like WordPress or WordPress Headless.
We Are Kitty
Headquarters: London, UK
Key services: UX/UI design, e-commerce development, web design, web development
Hourly rate: £85 – £125
Minimum project budget: £21,000+
Team size: 10 – 49
Year founded: 2017
Phone: +442081028500
Description: We Are Kitty is a part of TIPi Group, an independent expert network of agencies brought together to help companies grow their capacity in digital format.
The UX design firm offers user experience and development services with an emphasis on e-commerce. If you do not know what to start with, the company provides consulting services as well.
This UI UX design agency in London implements a human-first approach to creating designs. In their portfolio, you will find several interesting cases of site redesign, e-commerce solution development, and building websites from scratch.
Sheer Digital
Headquarters: London, UK
Key services: UX/UI design, e-commerce development, web development
Hourly rate: £45 – £85
Minimum project budget: £840+
Team size: 2 – 9
Year founded: 2012
Phone: +442071939819
Description: Founded in 2012, Sheer Digital is a UI UX design agency specialising in e-commerce design and development.
The Sheer Digital in-house design team focuses on building Shopify, Magento, and WooCommerce solutions and creating custom visuals for online stores. According to Clutch, 75% of their clients are small businesses. However, this UX agency in London works with medium-sized companies as well.
They can help businesses enter the international market by localising the content and adjusting the website to the local user’s requirements. Simplicity, creativity, and humanity are the underlying principles of their work.
Series Eight
Headquarters: London, UK
Key services: user experience design, user research, e-commerce development, web design, branding, web development
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 10 – 49
Year founded: 2014
Phone: +442034880598
Description: Series Eight is among the UX agencies that specialise in e-commerce store design and development, brand strategy development, and website creation.
The agency started as a small company consisting of 2 people back in 2015. Now, their team employs 20 digital experts providing design skills from home.
They can help you add animations to your site, strengthen your identity, and improve the front end of the solution. Series Eight also builds Shopify websites and custom CMS solutions.
However, the UX agency location is London the design experts have worked with many clients worldwide, including Kuoni, First Data, Flowhub, Calyx Containers, ExecSense, Another Escape, Brightback, and others.
UX design agencies for SaaS products
Caboodle
Headquarters: London, UK
Key services: UX/UI design, web design
Hourly rate: £125 – £165
Minimum project budget: £840+
Team size: 2 – 9
Year founded: 2016
Phone: +442081233616
Description: Caboodle is a small UI UX design agency that provides SaaS services to its clients.
In their work, the in-house design team implements a data-driven strategy and the fundamentals of behavioral science. Their products are aimed at decreasing customer churn rate and ensuring a seamless experience for the target audience.
Caboodle offers 2 pricing models to choose from depending on the stage of your project. If you already have a product and want to optimize user experience, it will cost you £15,000 or more. If you want to build a solution from scratch, the project budget should be £30,000 or more.
Studio Graphene
Headquarters: London, UK
Key services: full-service design, custom software development, mobile app development, blockchain
Hourly rate: £45 – £85
Minimum project budget: £8,400+
Team size: 50 – 249
Year founded: 2014
Phone: +442030968384
Description: The agency is headquartered in London, UK, but also has offices in India, Portugal, and Switzerland. Their core capabilities include strategy, design, and enterprise software development. Their team comprises more than 130 professionals ready to help customers solve their digital transformation challenges.
According to Clutch, the industry focus of this company lies in business services, consumer products, and services, financial services, education, as well as hospitality.
Studi Graphene implements a human-centric approach to building digital designs. They devote a lot of attention to creating intuitive and accessible products. The company’s famous clients include Coca-Cola, Frolo, Canopy, Harth, Nesta, Diageo, and others.
Inktrap
Headquarters: London, UK
Key services: user experience design, user research, custom software development, product design, web development
Hourly rate: £125 – £165
Minimum project budget: £8,400+
Team size: 10 – 49
Year founded: 2013
Phone: +442033228774
Description: For over 10 years, Inktrap has built easy-to-use digital products and appealing visuals. When creating designs, Inktrap strives to bridge the gap between data and humans and applies a human-centric approach to work.
Their team created their own ProductOS cooperation product development process that starts with kick-off and grows into user experience and development. The industries Inktrap focuses on include fintech, legaltech, as well as insurtech.
Inktrap will need 12 weeks or less to plan and deliver the project. Their UX UI designers validate a product concept, provide UX and UI design, and full-stack development.
UX Connections
Headquarters: London, UK
Key services: UX and UI design, market research
Hourly rate: £85 – £125
Minimum project budget: £840+
Team size: 10 – 49
Year founded: 2013
Phone: +447976551678
Description: UX Connections is one of the UX design companies in London offering flexible UI/UX design and user research services. They are represented in 4 countries and help agencies strengthen their teams with skilled UX designers.
You can hire a UX consultant one time or outsource their services for a long-lasting project. The company differentiates from the rest by its minimum project size, which is £830. Compared to other options on the market, it’s a relatively attainable goal.
Another peculiarity of UX Connections is that they partner with larger companies and deliver their joint results to clients.
Lighthouse
Headquarters: London, UK
Key services: user experience design, product design
Hourly rate: £125 – £165
Minimum project budget: £41,500+
Team size: 10 – 49
Year founded: 2008
Phone: +442079932905
Description: Lighthouse is a UX design team that employs specialists from all over the world. The agency was on the list of the top 10 global ux firms, according to Clutch and GoodFirms.
Lighthouse positions itself as a proactive design partner for product teams. The agency works mainly with midmarket and enterprise clients, helping them implement cost-effective product design strategies.
If you are looking for team extension services and plan to build a pretty design for your product, Lighthouse can be the user experience agency you need.
Best UX design agencies for web solutions
Together
Headquarters: London, UK
Key services: UI/UX design, branding, product design, web design, web development
Hourly rate: £125 – £165
Minimum project budget: £21,000+
Team size: 10 – 49
Year founded: 2018
Phone: +442078673712
Description: This full-service UX agency in London helps businesses launch profitable products, grow their brands, and create appealing websites.
According to Clutch, 60% of their branding focus lies on corporate visual identity, 20% on brand messaging, and the other 20% is put on brand strategy. The agency prefers to work with small, close-knit groups of experts focused on building technically exclusive and digitally-first UX solutions.
Their team consists of 25 people specialising in design and development. This agency will be a good option for businesses with no in-house product team but plan to start a long-lasting project.
Impact Media
Headquarters: London, UK
Key services: UI/UX design, web development, user testing, web design, e-commerce development
Hourly rate: £85 – £125
Minimum project budget: £21,000+
Team size: 2 – 9
Year founded: 2003
Phone: +442033558747
Description: Impact Media can be a good option if you plan a digital transformation and launch a WordPress project. The digital experiences UX UI design agency that specialises in building and designing sites powered by WordPress.
In UX design, the agency follows a consistent approach to visual design that involves research and analytics, competitor analysis, user journey mapping, etc. Their team can help you with conversion optimisation and planning, sitemap creation, wireframing, and prototyping, as well as UI visual design.
Impact Media also offers support and maintenance services for WordPress websites and can integrate your solution with third-party systems or products.
Catch
Headquarters: London, UK
Key services: user experience design, UX review, web development, digital strategy development, e-commerce development
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 10 – 49
Year founded: 2007
Phone: +442074943554
Description: This award-winning ux company built design projects for Red Bull, Zoological Society London, Tony Blair Institute, and others.
According to Clutch, the focus areas of a catch include education, non-profits, financial services, hospitality and leisure, and others.
As a UX UI design agency, they offer a wide service line. It includes digital strategy development, software engineering, user experience design, site optimisation, and performance audit.
You can hire UX designers to build a rapid prototype, develop robust information architecture, or create a digital product from scratch.
Passionate
Headquarters: London, UK
Key services: UI/UX design, graphic design, web design, branding, e-commerce development, logo creation, print design, search engine optimisation
Hourly rate: £85 – £125
Minimum project budget: £840+
Team size: 2 – 9
Year founded: 2018
Phone: +442080896881
Description: Passionate is a UX design team working with small and medium enterprises as well as startups. They have design skills in Figma, Adobe, and have worked with WordPress, Wevflow, Elementor, and Shopify. This agency creates web, app, and graphic design.
Passionate offers 2 cooperation models — fixed-price cooperation and subscription-based services. Under the second model, the customers are provided with 4 packages to choose from: starter, medium, plus, and enterprise.
The subscription-based packages differ in the volume of work hours and the range of services included. The pricing varies from £1,100 to £6,600 monthly.
Webpop Design
Headquarters: London, UK
Key services: user experience and user interface design, web development, web design
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 2 – 9
Year founded: 2008
Phone: +442079983935
Description: The UX UI design agency takes clients through digital product creation from start to finish. Webpop has completed more than 300 projects on custom development and built learning management systems, online stores, marketplaces, blogs, and other solutions.
Webpop designers can help you create custom, mobile, or e-commerce designs that will be SEO-friendly and intuitive. In the work process, the team implements a 7-step UX design process that starts with research and discovery, and then design thinking finishes with quality assurance and project launch.
Also, after the project launch, these user interface designers in London grant 30 days of support and maintenance services.
Best UX design agencies for mobile apps
Ingenious App Studios
Headquarters: London, UK
Key services: UI UX design, mobile app development, web development
Hourly rate: £25 – £45
Minimum project budget: £4,100+
Team size: 2 – 9
Year founded: 2018
Phone: +447490088909
Description: Ingenious App Studios is a UX/UI design agency in London that builds and designs mobile applications for iOS and Android using cross-platform technologies.
With the help of cross-platform technologies, the agency quickly delivers the prototypes and passes the first version of an app to testers and customers. So, mind choosing them if you want to launch a project in the shortest terms.
Ingenious App Studios works with companies like MFP App, Adoree, BetSquad, Arabic Can, and others.
As for the industry focus, the main ones include gambling, utilities, business services, financial services, real estate, as well as healthcare.
Stakk
Headquarters: London, UK
Key services: UI/UX design, mobile app development
Hourly rate: £45 – £85
Minimum project budget: £21,000+
Team size: 10 – 49
Year founded: 2016
Phone: +442033144040
Description: Stakk is a UI UX design agency in London that builds and designs mobile and web applications for Android and iOS. Consider hiring this design provider if you launch a mobile app development project.
The agency was awarded as a top app development company, according to Clutch.
If you decide to work with Stakk, you will go through a 6-step cooperation UX design process, starting with strategic planning and staff augmentation and growing into design and development.
The agency also takes responsibility for product launch, which involves deploying the solution and preparing it to meet the requirements of the chosen app stores.
Fortnight
Headquarters: London, UK
Key services: UX and user interface design, user testing, mobile app development, branding, product design, web design
Hourly rate: £85 – £125
Minimum project budget: £21,100+
Team size: 2 – 9
Year founded: 2014
Phone: +447503220908
Description: This agency can help you with UI/UX design, branding, visual identity, product research, conversion optimisation, and development. According to their official website, the company was awarded as a top recommended agency on Clutch in 2019.
Like other UX agencies, the Fortnight team implements agile methodologies — it takes 2 weeks or less to complete a milestone and deliver new results to the client.
They divide the work process into 3 stages. The cooperation starts with research, then the team moves to development and testing, and hereafter turns to the final design.
Digiruu
Headquarters: London, UK
Key services: Web apps design, web design, mobile app design and development, web development
Hourly rate: £45 – £85
Minimum project budget: £41,500+
Team size: 2 – 9
Year founded: 2016
Phone: +442031954456
Description: This is one of the UX agencies in London that specialise in mobile application human-centered design and development. They build result-driven app development strategies to help businesses launch profitable and competitive apps.
In their work, the Digiruu team implements a 6-step process that starts with a discovery phase and ends with ongoing support and maintenance services.
Among their famous clients, Digiruu mentions building an application for the world’s largest climate summit called Climate Week NYC. Besides, they created an app for the UK-based branch-free mobile network Moblox and helped numerous companies fulfill their goals with mobile-first solutions.
Future Platforms
Headquarters: London, UK
Key services: UI/UX design, mobile app development, custom software development
Hourly rate: £85 – £185
Minimum project budget: £21,000+
Team size: 10 – 49
Year founded: 2000
Phone: +442072214529
Description: Future Platforms is an agency with more than 20 years of design thinking experience and is one of the oldest UX firms on our list. They have worked for Domino’s Pizza, Avanti West Coast, PSG, Glastonbury Festival, Premier League, LNER, Workspace, Alcove, and others.
This is one of the user experience design companies in London capable of conducting user research and testing, building product strategies, creating prototypes, and more.
The agency employs nearly 45 people and has 2 offices in London and Belfast. To design and build digital products, the team leverages the principles of behavioral psychology.
UX design companies with development expertise
Furthermore
Headquarters: London, UK
Key services: UI/UX design, digital strategy development, product design, web design
Hourly rate: £85 – £125
Minimum project budget: £21,000+
Team size: 2 – 9
Year founded: 2013
Phone: +442038928535
Description: Furthermore is a team of UX professionals, developers, and strategists that works semi-remotely and builds digital products mainly for midmarket clients.
The focus areas of Furthermore include professional services, finance, nonprofits, sports and entertainment, media and publishing, public sector, health and wellbeing, tech, as well as travel.
Hire this UX company in London if you want to change users’ conventional thinking when dealing with software products, improve user experience, or simply launch a new product or service.
Browser London
Headquarters: London, UK
Key services: UX and user interface design, custom software development, web design, web development
Hourly rate: £85 – £125
Minimum project budget: £8,400+
Team size: 2 – 9
Year founded: 2008
Phone: +442033556891
Description: This agency has more than 14 years of design and development experience. Their core principle of providing services is deep UX research prior to planning and strategy development.
Browser London implements a remote-first approach to cooperation — the whole work process is happening online. They are the adopters of Agile methodology, which helps their team bring design projects to life in a cost-effective and transparent way. Among their famous clients are Ford Team Detroit, British Airways, NHS, and others.
Interestingly, Browser London is environmentally friendly. It strives to offset its carbon emissions by collaborating with Ecology, an environmental services company.
Incepteo
Headquarters: London, UK
Key services: UX/UI design, web development, mobile app development, custom software development, app management and support, IT staff augmentation, web design
Hourly rate: £25 – £45
Minimum project budget: £21,100+
Team size: 50 – 249
Year founded: 2007
Phone: +442038074086
Description: Incepteo has over 15 years of experience and nearly 200 projects completed. The agency cooperates with clients across the globe and has experience working in 15 industries.
According to Incepteo’s website, its mission is to combine tech expertise, strategic thinking, and entrepreneurial dynamism to help customers gain a competitive advantage.
This UK-based UX design agency aims to decrease the project failure rate and accelerate business growth for its clients. This agency has partnered with Geodis, Capium, Betterlogic, Vision Engineering, and MSDUK.
Powercode
Headquarters: London, UK
Key services: UX/UI design, mobile app development, custom software development, IT staff augmentation, web development
Hourly rate: £25 – £45
Minimum project budget: £8,400+
Team size: 50 – 249
Year founded: 2015
Phone: +442045772044
Description: Powercode is a full-service agency that offers design, development, business analytics, consulting, quality assurance, and code modernisation services.
According to their official website, the agency employs 80+ experts and has delivered more than 160 projects in 30+ countries.
Powercode works in numerous industries, including e-commerce, food tech, hospitality, real estate, healthcare, education, and entertainment.
It takes up to 7 days to start working with this agency. During the first 2 days, they will study your requirements. Then, they will dedicate 3 days to composing a team. The last 2 days will be spent on planning out the work.
This Is Undefined
Headquarters: London, UK
Key services: UX/UI design, custom software development, mobile app development, e-commerce development
Hourly rate: £45 – £85
Minimum project budget: £21,000+
Team size: 2 – 9
Year founded: 2018
Phone: +447908925485
Description: This Is Underfined is a software design and development agency that creates applications, websites, and online stores to make a bigger impact on the industry.
This London UX agency assists businesses in building robust digital strategies and creating appealing designs. They can help you with wireframing, user testing, road mapping, interface design, interaction design, and brand identity development.
If you want to work with this company, your entire project budget should be more than £21,000. Though, Clutch states that 60% of the company’s clients are small businesses.
What can a UX agency do for you?
UX agencies provide numerous services to their clients. After analyzing popular UX design services, we outlined the core service line. It includes the following offers:
UX design
A user experience design agency can help you create an appealing look for your digital product that will match user expectations and needs. You can hire a UI/UX agency to build a design from scratch or redesign the existing solution to make it more intuitive and relevant.
Wireframing and prototyping
To manage your budget effectively, consider this type of service offered by UX firms. By choosing this service, you will get a prototype and wireframe that will be tested thoroughly before your team moves to design and development. After testing and collecting user feedback, your product idea will be improved, and you will be confident that you will create a viable and competitive product.
Wireframing and prototyping example.
Customised UX solution
If you cannot find the right service type in the list of the agency’s offers — no worries. Many companies provide clients with the opportunity to develop a custom UX solution. Even if your request does not fall into any of the service categories, do not hesitate to contact the UX UI design agency that catches your attention. They will likely offer a personalized problem-solving strategy for your project.
User experience research
A UX agency in London can conduct UX research for you to define and study your user persona, show user flows, map the user journey, and validate your business idea. At Limeup, we use effective UX research methods (user interviews and testing) and conduct competitor research data analysis to help you discover and solve user pain points.
Limeup UX research process.
UX/UI audit and optimisation
In 2-4 weeks, the UX design team conducts a deep audit of your digital solution or digital product, to spot, document, and solve usability issues that negatively impact user engagement. After the issues are fixed and the product is optimized, you can improve your digital product’s performance and key business metrics.
A/B testing and analytics
A/B testing and analytics services are helpful when you cannot choose between several UX design options or ideas and need data-driven evidence of what works better for your audience.
A/B testing involves the creation of two variants of a page. Both are presented to the target audience. Hereafter, designers collect statistical data on the performance of each variant and the interaction metrics. After comparing the two options, the team decides on the best variant that appeals most to the users.
A/B testing and analytics by Limeup.
Accessibility and inclusivity
A trusted user experience design agency can help you make your solution accessible and inclusive. Accessibility and inclusivity in the digital world of design mean providing anyone with equal access to sources and services. In design, it is implemented in convenient and customizable interfaces that can be adjusted to the particular user’s needs.
UX consulting
UX consultancy is a good option for businesses that plan to hire a UX designer but do not know where to start. During the consultation, your business design partner will dive deeply into your project idea, outline the challenges to be solved with design, and develop an effective project strategy to help you reach your goals.
Ongoing UX maintenance and support
After launching the product, you can refer to support and maintenance services to ensure your solution works smoothly. At this stage, your team will deeply analyze the user interaction with your product to promptly detect any pain points and fix all the issues.
Ongoing support and maintenance are also helpful if you plan to regularly improve your product by renovating the visual design, adding new elements or components, and preparing your digital solution to scale.
4 benefits of hiring a UX design agency
We highlighted a few benefits when partnering with the right UX design agency.
1. Better user experience
Leading UX agencies will carefully listen to your goals and project expectations and plan how to bring your idea to life. They will do their best to help you align your business tasks with user expectations to provide a high-quality user experience.
According to a study by Oracle, more than 85% of clients are eager to pay more for a good user experience. For businesses, investing in UX is a way to make clients happy and get fruitful results at the same time.
An example of how dedicated teamwork can drive seamless user experience is i88 — the design case recently delivered by the Limeup team. i88 is a complex online trading platform we designed from scratch.
The project’s task was to create a clean visual design and add familiar UX elements while highlighting the uniqueness of the business. As a result, our UX design firm got 100+ final screens for the web, 70+ screens for the mobile app, 50+ screens for CRM, plus an adaptive design version that will work smoothly on any device.
Contact us to get a quote for your project.
An adaptive screen example UI/UX designed by Limeup for the complex trading platform.
2. Improved conversion rates
Top UX design companies help clients create a seamless user experience and increase conversion rates. A bright example of a good UX in action is seen in the study by Adam Silver. The case took place when Silver was working at Just Eat. At that time, the company used a single-page checkout with many elements, panels, and steps on one screen. Customers struggled when making orders as they needed to scroll up and down to find some information.
Together with the team, Silver decided to redesign the page by breaking it down into several screens. Each screen was dedicated to a separate panel or step. As a result of this small change, the company got extra 2 million orders a year! Their case demonstrates how a convenient interface can improve performance metrics and bring more revenue.
3. Enhanced brand image
Nearly 20 years ago, key business players in the market did not care about their brand image since customers had few options to choose from. Today, identity differentiates a business and makes clients trust a company. User experience has a big influence on the perception of a brand.
In the study by Lucidpress, more than 50% of constituents agreed on the importance of great visual design and consistent branding for customers across all channels. A consistent UX strategy can help you build a distinguishable brand identity.
Study on the State of Brand Consistency by Lucidpress.
4. Increased ROI
A significant effect of user experience on business ROI was explored in the study by Forrester. The study reported that, on average, every dollar invested in user experience brings 100 in return. This marks an ROI of more than 9,900%.
By investing in user experience design, you make a greater impact on the user right from the start and save money that could be wasted on fixing UX issues.
Contact us if you are looking for a reliable UX agency that can design impactful digital products. At Limeup, we are ready to help you with your design challenges.
How to choose a UX agency
As stated in Amazon’s Guide to the ROI of UX, businesses that invest in UX get a higher client retention rate, lower customer acquisition costs, and an increased market share.
Choosing among the Top UX agencies gives you a chance to build a data-driven and user-centric solution that will positively impact your performance metrics.
For each UX agency, answer the following questions:
- How much experience does an agency have in my niche?
- Have they built projects that have something in common with mine?
- What is their tech stack?
- Do they have enough employees to cover my project needs?
- What do other clients say about the agency?
- What is my overall impression of the agency? Am I inspired by their aesthetics and the solution they create?
After answering these questions, your list will likely narrow to a few candidates. Hereafter, check if these candidates can meet your project expectations, such as budget, timeline, cooperation model, scope of work, business goals, creative requirements, etc.
Now, you are ready to get in touch with the UX agencies of your choice and book a call. During this stage, trust your gut but confirm your choice with clear arguments and facts.
Apart from hard skills, evaluate the team’s interest in your goals and their readiness to solve your challenges with creative visual design ideas. By doing so, you will likely find the best match for your design project.
And if you are interested in finding the best user experience agency in other locations, check out our recent articles on the top 20 UX design agencies in Manchester.
Looking for a UX design agency in London?
Contact us, and let’s discuss how we can help you bring your ideas to life.
Limeup is an established UX design agency in London that provides custom product design and development solutions for startups and enterprises worldwide. We have a team of design experts, developers, user researchers, and consultants dedicated to helping your business grow.
