Project Plan

task icon

Task

Design and development for adaptive web platform

Team icon

Team

Product Manager, Business Analyst, UX Researcher, UI/UX Designer, 2 Back-end and 2 Front-end developers, 1 QA

Duration icon

Duration

9 month

Scope icon

Scope

80+ web screens adaptive versions. Corporate website.

Overview

Our client Wahler tasked us to develop and design a solution for HR digital transformation using our expertise and experience in creating platforms that 100% meet customers’ requirements and have all the necessary functionality. We took on the job of developing seamless software, setting up a design philosophy alongside with achieving fourfold benefits.

Since Wahler had all the essential data in Excel files and documents, we helped them to digitalize and optimize information storage for quick access. Implementing strategies to enhance data processing, we provided an opportunity for Wahler to manage information efficiently.

Deliverables

Results

Limeup experts developed a platform that enables the scale of the concept and attracts as many customers as they can manage with this solution. In terms of cooperation, we helped our customer reduce the workload by 60% using automation.

Engineering this solution, we took on a challenging HR transformation, conducting market research to identify trends for future project success. As a result, Wahler received a robust platform with a streamlined operational workflow and architecture that can be easily scaled up.

Company
Projects
User management
Profile
Subscriptions
Project specifications
Wahler Company
Wahler Projects
Wahler User management
Wahler Profile
Wahler Subscriptions
Wahler Project specifications
Company
Wahler Company
Projects
Wahler Projects
User management
Wahler User management
Profile
Wahler Profile
Subscriptions
Wahler Subscriptions
Project specifications
Wahler Project specifications

Information Architecture

Our client needed a scalable and modular solution, so we decided to use service-oriented architecture with NestJS and GraphSQL so that we were enabled to monitor the performance and complexity. As well PostgreSQL and Redis were used to manage all the structured data for more efficiency.

Concerning the integration of a smooth and intuitive structure, we executed user behaviour research that allowed us to define what content should be placed on a particular page and how users will interact with it using a platform. By following these principles, we developed a coherent information architecture, avoiding the risk of user confusion.

Information Architecture of Wahler

Information Architecture

Information Architecture of Wahler
Technologies We Used
Wahler needed a rich-features solution that could be achieved with the proper tech stack. Keeping in mind the aim for high scalability and responsiveness, our developers used:
Front-end
React.js
React.js
Back-end & API
NestJS
NestJS
GraphQL
GraphQL
Data & Realtime
PostgreSQL
PostgreSQL
Redis
Redis
WebSockets
WebSockets
Infrastructure
AWS
AWS
Docker
Docker
Integrations
Firebase Auth
Firebase Auth
Stripe API
Stripe API

Security

To protect data for the HR platform we made, including contact information, employment history, crucial records, and so on, our experts implemented:
Firebase Authentication is used to secure user identity and manage sessions.
JWT-based access control with role segregation implemented on the NestJS backend.
Stripe API is integrated securely in compliance with PCI DSS standards.
Encrypted WebSocket communication for real-time data exchange.
System health and activity are monitored via AWS CloudWatch and internal logging.

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Platon Tsybulskii
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User persona

User persona of Wahler
User persona of Wahler 1
HR Manager

Age:38

Status:Married

Location:Berlin

Detail-oriented
Pragmatic
Resilient
Collaborative

Biography

User persona of Wahler 2 has been working in the Human Resources department of User persona of Wahler 3 for over a decade. He holds a Master’s degree in Business Administration with a specialization in Human Resource Management. User persona of Wahler 2 deals with the unique challenges and requirements of the industry.

Personality

Loyal
Frickle
Introvert
Extravert
Analytical
Creative

Goals

  • Efficient data management
  • Data-driven decision making
  • Automation of processes

Motivation

  • Easily find the information you need
  • Own contribution to the development of medicine
  • Patient appreciation

Needs

  • Integrated HR software
  • Multilingual options
  • Training and support
  • Data automating tools

Frustration

  • Complex data landscape
  • Limited resources
  • Data silos
  • Resistance to change
User persona of Wahler
User persona of Wahler 1
HR Manager

Age:38

Status:Married

Location:Berlin

Detail-oriented
Pragmatic
Resilient
Collaborative

Biography

User persona of Wahler 2 has been working in the Human Resources department of User persona of Wahler 3 for over a decade. He holds a Master’s degree in Business Administration with a specialization in Human Resource Management. User persona of Wahler 2 deals with the unique challenges and requirements of the industry.

Personality

Loyal
Frickle
Introvert
Extravert
Analytical
Creative

Goals

  • Efficient data management
  • Data-driven decision making
  • Automation of processes

Motivation

  • Easily find the information you need
  • Own contribution to the development of medicine
  • Patient appreciation

Needs

  • Integrated HR software
  • Multilingual options
  • Training and support
  • Data automating tools

Frustration

  • Complex data landscape
  • Limited resources
  • Data silos
  • Resistance to change

User journey map

Entice Enter Engage Exit Entend

Touch Points

  • Website landing page
  • Social media promotion
  • Email newsletters
  • Email
  • Product demos
  • Free trials
  • Online webinars
  • Consultation calls
  • User forums
  • Case studies
  • Email
  • Support Chat
  • Feedback surveys
  • Decision matrix
  • Word of mouth
  • Reviews sites
  • Implementation kick-off
  • Training sessions
  • Ongoing support
ResearchSign UpSet up the projectAchievementsShare experience

User goals

  • To explore and evaluate HR software options suitable for domestic and international expansion
  • To register for product demos, trials, and webinars offered by HR software providers
  • Quickly create project to work with
  • Fill in all the crucial information to work with
  • Easy to select needed project or comapny
  • Get full information about existing projects
  • Get emails about updates
  • Get support 24/7
  • Share my impressions of the site
  • Gain benefits

User questions

  • How can I solve my problem?
  • Which proposition is the best?
  • What are the features?
  • How can I get access easy?
  • How can I recover password?
  • How can I protect personal information?
  • How can I add my company to continue working with?
  • How can I select modules needed or my specific needs?
  • How can I get compare and choose the most suitable modules and features?
  • How can I get consultations from experts?
  • How can I find out about the updates and new features?
  • How can I get help with interface features I don’t understand?
  • What are the benefits of being an user?

Solutions

  • SEO and PPC
  • Targeted ads
  • Reviews
  • Content marketing
  • Collaboration with companies
  • Onboarding
  • easy password recovery via email
  • Info about protection personal information
  • Support 24/7 with a qualified expert
  • Demo versions to try prior to subscription
  • Detailed explanation of how platform functions
  • Tolptips with hints
  • Mailing of letters
  • Chat support 24/7
  • FAQ
  • Affiliate program
  • Loyalty program
Entice Enter

Touch Points

  • Website landing page
  • Social media promotion
  • Email newsletters
  • Email
  • Product demos
  • Free trials
  • Online webinars
Research Sign Up

User goals

  • To explore and evaluate HR software options suitable for domestic and international expansion
  • To register for product demos, trials, and webinars offered by HR software providers

User questions

  • How can I solve my problem?
  • Which proposition is the best?
  • What are the features?
  • How can I get access easy?
  • How can I recover password?
  • How can I protect personal information?

Solutions

  • SEO and PPC
  • Targeted ads
  • Reviews
  • Content marketing
  • Collaboration with companies
  • Onboarding
  • easy password recovery via email
  • Info about protection personal information
Engage

Touch Points

  • Consultation calls
  • User forums
  • Case studies
Set up the project

User goals

  • Quickly create project to work with
  • Fill in all the crucial information to work with
  • Easy to select needed project or comapny
  • Get full information about existing projects

User questions

  • How can I add my company to continue working with?
  • How can I select modules needed or my specific needs?
  • How can I get compare and choose the most suitable modules and features?
  • How can I get consultations from experts?

Solutions

  • Support 24/7 with a qualified expert
  • Demo versions to try prior to subscription
  • Detailed explanation of how platform functions
  • Tolptips with hints
Exit Entend

Touch Points

  • Email
  • Support Chat
  • Feedback surveys
  • Decision matrix
  • Word of mouth
  • Reviews sites
  • Implementation kick-off
  • Training sessions
  • Ongoing support
Achievements Share experience

User goals

  • Get emails about updates
  • Get support 24/7
  • Share my impressions of the site
  • Gain benefits

User questions

  • How can I find out about the updates and new features?
  • How can I get help with interface features I don’t understand?
  • What are the benefits of being an user?

Solutions

  • Mailing of letters
  • Chat support 24/7
  • FAQ
  • Affiliate program
  • Loyalty program

Functionality

We conducted a breakdown of the features needed to reach business objectives, aligning them with end-users needs. As the result of our research we decided to go with the following functions.

Companies overview

Platform users are allowed to run through companies’ profiles overviewing their names, offices, locations, modules bought, and opportunities to set up a company. There is also a dashboard that allows them to identify your results within hours, days and months.

Wahler Companies overview

List of projects

Advanced dashboard for the listed projects is a complex tool that places all the crucial data about current projects you have — from the opportunity to archive it, overview, make two different presentations for stakeholders and team members, etc. There’s also functionality for going to the particular project page and easily estimating the information there.

Wahler List of projects

Subscription model management

This functionality allows users to manage their subscription model, review their current plan, spending with detailed data, and receive invoices according to their latest completed subscription payments. Within the “Module name,” users can clearly see what they paid for, when it was paid, and are able to renew or terminate their payments.

Wahler Subscription model management
Wahler Adaptive HR platform 1

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