Medicine Searching Platform Design & Development

Project Plan

Task

Design and development of the web platform

Team

Product Manager, Business Analyst, UX Researcher, UI/UX Designer, 2 Back-end and 2 Front-end developers, 1 QA

Duration

6 month

Scope

50 web screens

Overview

Our client reached out to us seeking to redefine and simplify the process of finding appropriate medications. We took on the job of creating a seamless user interface that would enable users to efficiently find the medication they need and learn all the necessary information in the process. With a new, user-friendly design, the client’s platform introduced accessibility and ease of use to pharmaceutical searching.

Deliverables

Results

We implemented advanced search filters enabling users to cultivate more accurate results (reduced human error by 45%) with factors like dosage form and active ingredients, as well as introduced an innovative algorithm which allows for scanning and uploading of prescriptions. The system then analyzes the photo and provides a list of required medications.

A conveniently organized display of search results now features important information about each medication, including instructions for use, side effects, and contraindications. We also reduced manual report creation time by 80% with automated generation tools and achieved 99.99% platform uptime across clinics and research centers.

Start screen

Search results

Medicines list

Adding medicine

Component list

Upload image

Start screen

Search results

Medicines list

Adding medicine

Component list

Upload image

Information Architecture

In order to integrate a smooth structure, we executed in-depth user behavior research to organize how content should be distributed on each page. This allows us to build information architecture that is intuitive to navigate through without risking any confusion from the end users.

With a strong focus on functions and security, our developers decided to use multi-layered architecture that is aimed at extra data protection and is optional for large systems like the one we built.

Information Architecture

Technologies We Used

To overcome tech challenges related to the medical searching platform development, our software developers used the selection of programming languages, databases, and integrations:

Front-end

React.js

Next.js

Back-end & realtime

NestJS

WebSockets

Java

Spring

Data

PostgreSQL

Redis

Infrastructure

AWS

Docker

Integrations

Firebase Auth

Security

Creating a platform that stores and processes patients’ data, we focused on enhanced protection for sensitive information, compliance with regulations, and preventing cyberattacks. Our experts introduced:

Role-based access for doctors, lab technicians, and administrators.

Data handling protocols aligned with GDPR and national healthcare standards.

AES-256 encryption for patient data at rest and in transit.

OAuth2 authentication with Firebase Auth and MFA options.

Secure file uploads with content validation and virus scanning.

Discuss your idea with our experts to define the perfect solution for your needs.

Platon Tsybulskiy

CTO

Get in touch

Get in touch

User persona

Cardiologist

Age:42

Status:Married

Location:Berlin

Smart

Hardworking

Modern

Reading

Biography

has been working as a cardiologist for 15 years. Over the years, she has built up a large database of patients with chronic cardiovascular disease. Innovation and development are the main goals of work.

Personality

Loyal

Frickle

Introvert

Extravert

Analytical

Creative

Goals

Make treatment easier
Quickly select the right medicine without leaving home
Don’t spend a lot of time on management

Motivation

Easily find the information you need
Own contribution to the development of medicine
Patient appreciation

Needs

Easy navigation
Advanced filters
Detailed information about medicines
High level of support

Frustration

Complex process of searching
Uncomfortable navigation
Poor number of medicines
Lack of licenses for medicines

Cardiologist

Age:42

Status:Married

Location:Berlin

Smart

Hardworking

Modern

Reading

Biography

Personality

Loyal

Frickle

Introvert

Extravert

Analytical

Creative

Goals

Make treatment easier
Quickly select the right medicine without leaving home
Don’t spend a lot of time on management

Motivation

Easily find the information you need
Own contribution to the development of medicine
Patient appreciation

Needs

Easy navigation
Advanced filters
Detailed information about medicines
High level of support

Frustration

Complex process of searching
Uncomfortable navigation
Poor number of medicines
Lack of licenses for medicines

User journey map

	Entice	Enter	Engage	Exit	Entend
Touch Points	Word of mouth Digital channels “Erfolgs-Rezept direkt”, “Erfolgs-Rezept online” Advertising Website	Email User profile	Search Medicine list List of Active ingredients Help	Email Support Chat FAQ	Word of mouth Reviews sites Digital channels “Erfolgs-Rezept direkt”, “Erfolgs-Rezept online”

	Research	Sign In	Search for medicines	Achievements	Share experience
User goals	Find the best solution that satisfied the needs	Sign in process easy	Quickly search for prescription medicines Search for medicines by ingredients Easy to compare medicines Get full information about dosage instructions, side effects, and contraindications Get consultations from experts	Get emails about updates Get support 24/7 Get promo and reward	Share my impressions of the site Gain benefits
User questions	How can I solve my problem? Which proposition is the best? What are the features?	How can I get access easy? How can I recover password? How can I protect personal information?	How can I search by a prescription medicines? How can I search medicines by the list of ingredients How can I get compare and choose the most suitable medicine? How can I get complete information about the drug? How can I get consultations from experts?	How can I find out about the updates and new features? How can I get help with medicines?	What are the benefits of being an user?
Solutions	SEO and PPC Targeted ads Reviews Content marketing Collaboration with pharmaceutical companies	Onboarding Easy password recovery via email Info about protection personal information	Search with advanced filters The ability to upload or scan a photo of a medical prescription A set of tools to work with ingredients View the full list of medicines Complete information about each medicine or ingredient, including dosage instructions, side effects and contraindications Chat support 24/7 with a medical expert	Mailing of letters Chat support 24/7 FAQ	Offers made to retain customers like cooperations in the form of co-promotion, fee-for-call, acquisition of established brands, and in-licensing and out-licensing both in existing product areas and for new indications.

	Entice	Enter
Touch Points	Word of mouth Digital channels “Erfolgs-Rezept direkt”, “Erfolgs-Rezept online” Advertising Website	Email User profile

	Research	Sign In
User goals	Find the best solution that satisfied the needs	Sign in process easy
User questions	How can I solve my problem? Which proposition is the best? What are the features?	How can I get access easy? How can I recover password? How can I protect personal information?
Solutions	SEO and PPC Targeted ads Reviews Content marketing Collaboration with pharmaceutical companies	Onboarding Easy password recovery via email Info about protection personal information

	Engage
Touch Points	Search Medicine list List of Active ingredients Help

	Search for medicines
User goals	Quickly search for prescription medicines Search for medicines by ingredients Easy to compare medicines Get full information about dosage instructions, side effects, and contraindications Get consultations from experts
User questions	How can I search by a prescription medicines? How can I search medicines by the list of ingredients How can I get compare and choose the most suitable medicine? How can I get complete information about the drug? How can I get consultations from experts?
Solutions	Search with advanced filters The ability to upload or scan a photo of a medical prescription A set of tools to work with ingredients View the full list of medicines Complete information about each medicine or ingredient, including dosage instructions, side effects and contraindications Chat support 24/7 with a medical expert

	Exit	Entend
Touch Points	Email Support Chat FAQ	Word of mouth Reviews sites Digital channels “Erfolgs-Rezept direkt”, “Erfolgs-Rezept online”

	Achievements	Share experience
User goals	Get emails about updates Get support 24/7 Get promo and reward	Share my impressions of the site Gain benefits
User questions	How can I find out about the updates and new features? How can I get help with medicines?	What are the benefits of being an user?
Solutions	Mailing of letters Chat support 24/7 FAQ	Offers made to retain customers like cooperations in the form of co-promotion, fee-for-call, acquisition of established brands, and in-licensing and out-licensing both in existing product areas and for new indications.

Functionality

Our customer tasked us with the development of features tailored to enhance the medicine searching process for patients and overall experience of platform usage, so our experts created:

Start screen

Users are initially greeted with an intuitive start screen that lets them choose how to proceed with a few options: scan or upload their medical plan to swiftly find matching medication or manually search for pharmaceuticals they need. This allows users to jumpstart the search process without any hassle.

Search

Advanced search filters enable users to pinpoint query results down to specific components and dosage in milligrams. A groundbreaking algorithm further facilitates personalized prescription management by generating optimal combinations of medications per user requirements.

List of medicine

The database we have implemented empowers administrators to efficiently manage a list of medications, remaining up-to-date with the latest information. Admins can now effortlessly add new medicines to the system through an alphabetized approach with a detailed overview of the components.