Casino Branding: 5-Step Guide
Today, casino branding is a leading opportunity for businesses to stand out from the competition in the rapidly growing iGaming industry with numerous almost identical competitors.
Whether you are planning to open up your online casino or have been around the block, you want to stand out among thousands of other casinos. Arguably, the only way here is to have strong branding. As a part of marketing, it defines your strategies, and further, it will help you to reach more players, leveraging gained trust and awareness.
In today’s blog post, you will learn about crucial steps for a strong casino branding strategy, its importance, and how a design company can help you integrate your brand into every interaction.
What is casino branding and its importance?
Jeff Bezos said, “Your brand is what other people say about you when you’re not in the room.” Take branding as the thoughts that come to the users’ minds when they think about your company. It’s the process of exploring and defining your identity.
A famous example is Apple. Consider what images or thoughts come to mind when you read these words — premium? innovations? design? or perhaps high quality? That’s what branding stands for and its ultimate aim. You want the associations with and overall perception of your brand to be positive.
The number of online casinos has increased by 4.3% since last year. More and more companies contact casino software providers to receive their solutions, so staying competitive is a challenge.
Top motivators and reasons for online gambling.
The casino industry relies on branding, memorability, and emotional connection with the players. It creates a distinctive style and personality that differentiates you from your competitors.
Regarding an online casino, reputation, and brand awareness are essential for business success. Some critical principles that determine branding are online casino design, consistency in marketing, and brand identity, to name a few. Further, we will consider five leading steps Limeup uses in its client cooperation. Let’s dive into more details.
5 casino branding steps to follow
Leveraging our experience in iGaming solutions creation, we have specified 5 steps to help you develop a robust casino branding strategy. It’s a complex task requiring significant time and resources, so let’s define five crucial steps for receiving a full-fledged branding solution.
Casino branding steps.
Step 1. Market & Competitor Research
The first stage involves researching the current situation among competitors and within the industry. This step allows you to judge the market state and the positioning of your competitors. Since the online casino industry is a rapidly growing homogenous market, differentiating is achieved primarily through branding. During the market and competitor research, you will:
- examine the identity and positioning of your competitors
- learn how competitors attract new players,
- understand the USPs and target audience of your competitors,
- gain insights into player retention,
- analyze the tone of voice and marketing communications,
- gather feedback and reviews on your competitors,
- get fresh ideas for positioning and promotion of your own brand.
The named points are just a few examples of what you will learn about your competitors.
Example of the benefits of competitive analysis frameworks.
Furthermore, it will be easier for you to conduct an in-depth analysis, which includes understanding your position, goals, the target audience to reach, and unique selling proposition.
Step 2. Customer Research
The purpose of this stage is to determine precisely who your target audience is, and we are not talking just about standard points like gender, age, or location. The experts define what end users expect to receive interacting with your games, what motivates them, etc.
Qualitative and Quantitative research.
There are two leading ways to collect data: qualitative and quantitative research. At Limeup, we use both to achieve the best possible results. The qualitative type is used to receive in-depth insights into end-users’ needs and behavior. Quantitative research stands for collecting and operating numbers. You can find more differences in the table below:
Qualitative | Quantitative |
It answers why users act this way | It gives precise statistics of how many people act this way |
Uses verbal communication | Uses numbers, tables, etc. |
Interviews, focus groups, observation, etc. | Surveys, experiments, etc. |
Numeral values represent surveys in quantitative research, it allows the collection of data from thousands of users. Online surveys are the most widely used, they may involve simple questions with ratings, the correlation between respondents, or other forms.
When it comes to interviews, they are time-consuming and require commitment from the team members and participants, at least an hour to communicate and receive the answers. However, they are vital for in-depth analytics of customers’ needs and preferences.
Step 3. Brand Strategy
The step includes various stages, starting with a workshop and the definition of desired brand perception. The primary elements of the brand strategy include defining a target audience, the brand’s values, what it promises, how it speaks to users, and positioning themselves in the market.
Brand strategy process.
Based on our experience, creating a strategy begins with defining the core mission and a brand message. This is about answering questions such as,
- “Who is our ideal customer?”
- “Why should they choose us?”
- “What are their online habits?”
- “How are we different from the competitors?”
- “How do we communicate our uniqueness?”
- “How do we want users to think of us?”
And other questions crucial for further brand identification.
After you get clear answers, it’s time to start working on your strategy that will guide you. Further, it will help you:
- Achieve your business goals, for example, to increase customer retention within defined terms or to increase your online presence in search engines.
- Define marketing campaigns that mostly suit your brand, such as paid advertising or running social media.
- Create a community of your fans that will follow your journey, wait for new products, subscribe to newsletters, etc.
- Determine your issues and challenges, for example, how to leverage the idea of responsible gaming within your values and to convey the concept to users.
The strategy you create has to include all the aspects and take care of all touchpoints, from the design and communications to attracting new users to increasing the ROI.
Overall, remember that you put your customers at the center of the whole brand development since your core goals are becoming memorable among the competitors and increasing loyalty. Within a brand strategy, you will create a solid emotional connection with players, defining what inspires you and what differentiates you from others on the market.
Step 4. Verbal Brand Identity
Verbal identity for online casinos is a strategy that reflects the company’s tone of voice and messaging strategy for its target audience. The words you choose will impact your online presence and customer engagement and define how users resonate with your brand.
Main elements of verbal brand identity.
For example, you may present the company as a friend for players who want them to have fun while staying responsible and reflect it within your USP, name, etc. The fundamentals of verbal brand identity:
- Naming. When choosing a suitable name, keep in mind that it has to be associated with the services you provide and, moreover, with your values. From the first impression you make with a name to build trust with clients — all of that also depends on your brand’s name. According to Forbes, naming helps users to remember you and give you a professional look.
- Tagline.It’s a catchy phrase, a line that is easy to remember and repeat, and helps to highlight your business. Taglines are widely used in marketing campaigns, for example, “Win bigger” may be implemented as a part of paid advertising and simultaneously depict the brand’s value. Remember that a tagline is also a promise you give potential customers, so keeping it simple and realistic is better.
- Mission and Values. With a defined mission statement, it’s easier to set priorities and, more importantly, convey them to users or stakeholders. Through writing this document, you will determine what products or services the company provides and its values to users.
- USPs, also known as Unique Selling Point, is a term used to describe what your product or service stands for and represents for clients. To put it simply, a compelling USP is aimed at selling. For example, online casinos allow players to reach their favorite classic games on their mobile devices, along with unique propositions like free slots. Then, it has to be formed in one simple sentence.
- Positioning. The point stands for a business understanding of what clients want and what a company does best. Simply, it’s how your clients perceive the brand. Along with the points we have considered above, it creates a comprehensive view of your casino brand.
- Brand origin story & narrative. A brand story helps you to build a connection between your company and players. It’s all about the emotional aspect, like what drives your team and inspires you to run an online casino and how and why you have started a business. In creating the origin story, you may use storytelling or other techniques, and the point is to connect with your audience.
- Brand communication strategy. Another crucial point is how you speak to your clients, the so-called “tone of voice,” which may be presented through specific phrases or words. It starts with defining target audiences and their pain points, and finally, you have to decide on the vital message to implement emotions. For example, in creating a communication strategy, Limeup experts take advantage of defining your principles, channels, and motivations to target.
Step 5. Visual Brand Identity
This step is made up of all visual brand identity elements of your gambling aesthetic, like logo, casino website design, color palette, typography, brand book, and more. Graphic design is aimed at presenting your online casino through engaging visual content that reflects your overall identity. At Limeup, we offer complex branding services that include logo design, typography, color palette, character design, iconography, and more. Let’s dive into each option.
Visual brand identity elements.
Your logo is more than just a symbol; it defines your brand and the services you offer and has to be associated with your values and name. It’s better to make it modern, but at the same time, it has to be in line with your overall style and be easily recognizable.
Brand colors build an authentic connection with players, influencing how they perceive your online presence. According to the statistics, you can increase your awareness by up to 80% by choosing suitable colors. Moreover, they are closely related to emotions, so evaluate what you would like to present to customers and what feelings you would like to cause.
Additional brand assets increase your awareness and build customer trust. For example, you can use ad examples for paid advertising, email templates for marketing campaigns, social media banners, and illustrations for a website. Only some of the named options are required; you will determine the necessary ones during the branding process.
As a result of the previous steps, you will receive a brand book, simply a presentation or a PDF file containing verbal and visual guidelines and other brand elements. Further, this book will be used by all the teams, for example, when onboarding new employees or preparing a marketing campaign. This is the final stage of the casino branding process.
What is the purpose of casino branding strategy?
As mentioned above, the gambling industry is overloaded; however, it opens optimum opportunities to increase incomes and reach more clients.
Whether you are already running an online business or you are defining how to start an online casino, you need a clear understanding of how branding influences your company in the long term. As a casino branding agency, we help partners reveal their potential through robust services, so stay with us to learn the main reasons for investing in a strong brand.
Keep in mind that you are building trustworthy relationships with your clients. An online casino has to attract new players and maintain the highest retention rate, thereby, branding helps you to communicate to people what they have to expect from your product or service.
Also, a strong branding strategy influences your revenue since around 81% of people are more likely to engage with a company they trust. Conversely, branding helps attract new players because your casino will stand out from the competition, and so-called “word of mouth” will market your brand.
Brand trust visualization.
Another essential moment is that an established brand will guide your marketing, for example, advertising campaigns. During branding, you will define the core principles and values — what you present to players. Further, it will give you more cost-effective paid advertising, a wide range of digital marketing channels, etc.
Customer retention is also a priority for online casinos, and branding can help you to increase this percentage by utilizing users’ experience and offering more personalized games, interactions, and more. By cultivating a strong brand, you will be able to address customers’ needs and reach out to more potential customers.
Summing up, branding is what makes you unique in the users’ perception, and it’s what drives them to click on the button and play your games, choosing you over thousands of online casinos. Good branding for casinos means that each time they think about igaming, your company will be the first thing that comes to their minds.
Are you looking for a casino branding agency?
Branding is an essential part of online casinos, defining the ultimate success or failure. As you can see from the blog post, this process involves steps requiring professional expertise in various fields, such as market research, design, linguistics, communications, and marketing. If you want to make sure your branding is top-notch, consider contacting an experienced company.
The Limeup team specializes in creating robust igaming solutions with outstanding user experience. We maintain that user experience and branding are closely interwoven and will help you build a powerful brand through the power of transformative design. Book a free consultation and discuss your branding requirements with us.
If you would like to get a unique identity that breaks the mold and differentiates you from competitors, consider reaching out to Luminary Brands, a top-rated branding company known for its creative-driven approach and dedication to its craft.